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The Policy below govern the relationship between you, the client and us, Abyss Tours bound by all details contained here in are, to the best of our knowledge, correct and it is in good faith that we have published them.

No refund for unutilized nights, including those resulting from delayed check-in or early check-out.
In case of bad weather only re-booking can be made with respective charges. This package is transferable to other person.
Complaints must be reported to the hotel / service provider on the spot. Abyss Tours will not be liable for any compensation for a problem which could be rectified during the client’s stay, has the hotel/Abyss Tours been aware of it.
No refund for all confirmed booking. No refund for No Show or on The Spot cancellation.
No refunds can be made in case any of the services included in our tour packages cannot be provided at the time of the tour for reasons beyond our control of such as caused by forces of nature, like typhoon, earthquakes or any other natural calamity that may occur.
All Deposit Payment is Non-Refundable.